Cancellation may be requested before an order is shipped, subject to order status and seller acceptance. Shipped orders may not be cancellable.
Refund eligibility depends on the reason, product category, seller terms and applicable law. Approved refunds will normally be returned through the applicable payment method.
Report issues promptly with the order number and supporting information. Photographs or other evidence may be requested.
After approval, the time for funds to reach the customer can depend on the payment provider and banking system.
Legal note: Review this policy for your actual business model before launch.